IT Specialist (SYSADMIN) with Security Clearance
Dutieso Responsible for discussing and helping the customer with their business requirements for a wide range of system and process improvement projects as well as support complex daily operations within SAP modules.
o Responsible to work with and peer review all documents, review and document work in SAP and ServiceNow ticketing systems, and provide feedback.
o Introduces SAP best practices to the customer and work alongside the change management team in order to roll out daily operations/support, project work, and these best practices.
o Serve as an SAP BASIS Administrator supporting the U.
SArmy's Communication Electronics Command Software Engineering Center mission of supporting the Army Enterprise Resource Planning (ERP) financial and logistics systems.
o Perform data and transactional SAP system configuration of standard SAP solutions, and support system, technical, and environment refreshes along with other major SAP architectural upgrades.
o Establish precedents in application of problem-solving techniques to enhance existing processes Requirements Conditions of Employmento Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
o This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment.
o This is an Army Acquisition, Logistics and Technology Workforce positionSelectee must meet position requirements for Engineering and Technical Management Certification within 36 months of entrance on dutyQualifications Who May Apply:
US Citizens In order to qualify, you must meet the specialized experience requirements described belowExperience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.
g.
, Peace Corps, AmeriCorps) and other organizations (e.
g.
, professional; philanthropic; religious; spiritual; community; student; social)You will receive credit for all qualifying experience, including volunteer experienceYour resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your applicationAdditional information about transcripts is in this document My specialized experience includes, or was supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined:
(1) Attention to Detail - Is thorough when performing work and conscientious about attending to detailExamples of IT-related experience demonstrating this competency include:
completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others; (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and servicesExamples of IT related experience demonstrating this competency include:
resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation; (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriatelyExamples of IT-related experience demonstrating this competency include:
convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information; and (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendationsExamples of IT-related experience demonstrating this competency include:
solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriateAND In addition to the competencies, one year of specialized experience equivalent to the next lower grade level (NH-2/GS-11) in the Federal service which includes:
1) Performing system administration in an SAP Enterprise Resource Planning environment to include configuration of SAP Enterprise Resource Planning environment2) Supporting a Software Development Lifecycle (SDLC) to include:
performing transports, documenting software changes and supporting software upgrades; 3) Implementing testing plans for new or existing SAP components to include testing procedures; 4) Installing new or existing software development components to include the configuration of software components installedThis non-supervisory position is subject to a salary control point equivalent to the GS-13, step 10 base salary, or if the incumbent's salary currently exceeds the GS-13, step 10 level the incumbent's salary may be put on a salary control point at the incumbent's existing salaryEducation Some federal jobs allow you to substitute your education for the required experience in order to qualifyFor this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permittedAdditional informationo Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
o You will be required to provide proof of U.
SCitizenship.
o One year trial/probationary period may be required.
o Direct Deposit of Pay is required.
o This position requires you to submit a Confidential Financial Disclosure Report (OGE450) upon entry, and annually thereafter.
o Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
o This is a Career Program (CP34) Information Technology Management - position.
o Multiple positions may be filled from this announcement.
o Salary includes applicable locality pay or Local Market Supplement.
o Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.
o All selections under an announcement must be made within 3 months from the issuance date of the certificate referral list.
o Student Loan Repayment Program (SLRP) will not be authorized.
o Relocation will not be authorized.
o Retention Incentive will not be authorized.
o Recruitment Incentive may be authorized.
o Advanced Leave Accrual may be authorized.
o Benefits Help A career with the U.
Sgovernment provides employees with a comprehensive benefits packageAs a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewardingOpens in a new window Learn more about federal benefits Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittentContact the hiring agency for more information on the specific benefits offeredHow You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications aboveOnce the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcementIf, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this positionPlease follow all instructions carefully when applying, errors or omissions may affect your eligibilityYou should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection processIf selected, you may be required to provide supporting documentationVeterans and Military Spouses will be considered along with all other candidates.
o Benefits Help A career with the U.
Sgovernment provides employees with a comprehensive benefits packageAs a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewardingOpens in a new window Learn more about federal benefits Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittentContact the hiring agency for more information on the specific benefits offered.
o Required Documents As a new or existing federal employee, you and your family may have ac Recommended Skills Attention To Detail Business Process Improvement Business Requirements Change Management Communication Customer Satisfaction Apply to this job.
Think you're the perfect candidate? Apply on company site Estimated Salary: $20 to $28 per hour based on qualifications.
o Responsible to work with and peer review all documents, review and document work in SAP and ServiceNow ticketing systems, and provide feedback.
o Introduces SAP best practices to the customer and work alongside the change management team in order to roll out daily operations/support, project work, and these best practices.
o Serve as an SAP BASIS Administrator supporting the U.
SArmy's Communication Electronics Command Software Engineering Center mission of supporting the Army Enterprise Resource Planning (ERP) financial and logistics systems.
o Perform data and transactional SAP system configuration of standard SAP solutions, and support system, technical, and environment refreshes along with other major SAP architectural upgrades.
o Establish precedents in application of problem-solving techniques to enhance existing processes Requirements Conditions of Employmento Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
o This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment.
o This is an Army Acquisition, Logistics and Technology Workforce positionSelectee must meet position requirements for Engineering and Technical Management Certification within 36 months of entrance on dutyQualifications Who May Apply:
US Citizens In order to qualify, you must meet the specialized experience requirements described belowExperience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.
g.
, Peace Corps, AmeriCorps) and other organizations (e.
g.
, professional; philanthropic; religious; spiritual; community; student; social)You will receive credit for all qualifying experience, including volunteer experienceYour resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your applicationAdditional information about transcripts is in this document My specialized experience includes, or was supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined:
(1) Attention to Detail - Is thorough when performing work and conscientious about attending to detailExamples of IT-related experience demonstrating this competency include:
completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others; (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and servicesExamples of IT related experience demonstrating this competency include:
resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation; (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriatelyExamples of IT-related experience demonstrating this competency include:
convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information; and (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendationsExamples of IT-related experience demonstrating this competency include:
solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriateAND In addition to the competencies, one year of specialized experience equivalent to the next lower grade level (NH-2/GS-11) in the Federal service which includes:
1) Performing system administration in an SAP Enterprise Resource Planning environment to include configuration of SAP Enterprise Resource Planning environment2) Supporting a Software Development Lifecycle (SDLC) to include:
performing transports, documenting software changes and supporting software upgrades; 3) Implementing testing plans for new or existing SAP components to include testing procedures; 4) Installing new or existing software development components to include the configuration of software components installedThis non-supervisory position is subject to a salary control point equivalent to the GS-13, step 10 base salary, or if the incumbent's salary currently exceeds the GS-13, step 10 level the incumbent's salary may be put on a salary control point at the incumbent's existing salaryEducation Some federal jobs allow you to substitute your education for the required experience in order to qualifyFor this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permittedAdditional informationo Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
o You will be required to provide proof of U.
SCitizenship.
o One year trial/probationary period may be required.
o Direct Deposit of Pay is required.
o This position requires you to submit a Confidential Financial Disclosure Report (OGE450) upon entry, and annually thereafter.
o Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
o This is a Career Program (CP34) Information Technology Management - position.
o Multiple positions may be filled from this announcement.
o Salary includes applicable locality pay or Local Market Supplement.
o Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.
o All selections under an announcement must be made within 3 months from the issuance date of the certificate referral list.
o Student Loan Repayment Program (SLRP) will not be authorized.
o Relocation will not be authorized.
o Retention Incentive will not be authorized.
o Recruitment Incentive may be authorized.
o Advanced Leave Accrual may be authorized.
o Benefits Help A career with the U.
Sgovernment provides employees with a comprehensive benefits packageAs a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewardingOpens in a new window Learn more about federal benefits Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittentContact the hiring agency for more information on the specific benefits offeredHow You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications aboveOnce the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcementIf, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this positionPlease follow all instructions carefully when applying, errors or omissions may affect your eligibilityYou should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection processIf selected, you may be required to provide supporting documentationVeterans and Military Spouses will be considered along with all other candidates.
o Benefits Help A career with the U.
Sgovernment provides employees with a comprehensive benefits packageAs a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewardingOpens in a new window Learn more about federal benefits Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittentContact the hiring agency for more information on the specific benefits offered.
o Required Documents As a new or existing federal employee, you and your family may have ac Recommended Skills Attention To Detail Business Process Improvement Business Requirements Change Management Communication Customer Satisfaction Apply to this job.
Think you're the perfect candidate? Apply on company site Estimated Salary: $20 to $28 per hour based on qualifications.
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